FAQ
Price Adjustments
If I purchased an item and now it is on sale, can I get a price adjustment?
You can get a price adjustment within 14 days of the purchase date.
Returns
I ordered an item on line but it doesn't fit can I return it at the store or do I need to mail it back?
You can return your purchase by mail or you can bring it to the store for a full refund or exchange.
How long do I have to return an item?
You have thirty days to receive a full refund after thirty days you will be issued a store credit at the current selling price,
Shipping Information
How was my ordered shipped?
Orders are shipped UPS and you will receive a tracking number.
Status of Order
How can I check the status of my order?
You will be issued a tracking number with a link to your order. Just click the link to see where your package is at and when you should receive it.
Payment Methods
What type of payment is accepted?
We accept Visa, Mastercard, Discover, American Express, Cash, or Check.
Warranty
What if any warranty do I receive on products I purchase at the store?
We guarantee everything you order from us. You will have a 90 day warranty on all products you purchase from us.
Item Availability
How do I know if an item is in stock?
If we have a low quantity of an item it will be listed next to the product.
Mailing List
How can I be removed from the mailing list?
Just click unsubscribe and your email will be removed from our mailing list.
Change to Order
Can I change or add something to my order after it has been sent?
We try to ship your order out as soon as possible. You can call our toll free number 1-800-345-6789 to check the status of your order if the order was already submitted we apologized but no changes may be made.
Sizing
How do I know what size to order?
Use the size chart on the website.
Retail Store Hours
What are the hours of operation?
We are opened from 9 AM. - 9 PM, Monday - Saturday and 12:00 PM. - 6:00 PM. on Sunday
Phone Number
What is the Phone Number?
352-796-7445
If I purchased an item and now it is on sale, can I get a price adjustment?
You can get a price adjustment within 14 days of the purchase date.
Returns
I ordered an item on line but it doesn't fit can I return it at the store or do I need to mail it back?
You can return your purchase by mail or you can bring it to the store for a full refund or exchange.
How long do I have to return an item?
You have thirty days to receive a full refund after thirty days you will be issued a store credit at the current selling price,
Shipping Information
How was my ordered shipped?
Orders are shipped UPS and you will receive a tracking number.
Status of Order
How can I check the status of my order?
You will be issued a tracking number with a link to your order. Just click the link to see where your package is at and when you should receive it.
Payment Methods
What type of payment is accepted?
We accept Visa, Mastercard, Discover, American Express, Cash, or Check.
Warranty
What if any warranty do I receive on products I purchase at the store?
We guarantee everything you order from us. You will have a 90 day warranty on all products you purchase from us.
Item Availability
How do I know if an item is in stock?
If we have a low quantity of an item it will be listed next to the product.
Mailing List
How can I be removed from the mailing list?
Just click unsubscribe and your email will be removed from our mailing list.
Change to Order
Can I change or add something to my order after it has been sent?
We try to ship your order out as soon as possible. You can call our toll free number 1-800-345-6789 to check the status of your order if the order was already submitted we apologized but no changes may be made.
Sizing
How do I know what size to order?
Use the size chart on the website.
Retail Store Hours
What are the hours of operation?
We are opened from 9 AM. - 9 PM, Monday - Saturday and 12:00 PM. - 6:00 PM. on Sunday
Phone Number
What is the Phone Number?
352-796-7445